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Advice Links
The following links may lead you to the
information you are looking for.
Each will open in a new window
to enable you to easily get back to this site if you need to.
The Citizens Advice
Adviceguide - Consumer Section has plenty of
information and several frequently asked questions. However, the
experts in consumer law are at Consumer Direct - see below.
Other resources:
Consumer Direct is possibly an even better place to start
than Adviceguide in this instance.
You should definitely try this before e-mailing the CAB.

Which? - for
advice on buying goods and services.
ECC
- ECC United Kingdom provides free information on consumer rights in Europe
and assists in cross-border disputes.
Ofgem is committed to promoting choice and value for all energy
customers.
Ofwat - The
economic regulator for the water and sewerage industry in England and
Wales
Just
Claim - a guide to taking action in a Civil Court in England and
Wales.
e-mail us:
Please try the above links before contacting us.
Remember you need to be in
our area
for us to help you. If you are outside the region please use the
Citizens Advice Bureau Search to find a service near you.
Within our area? Use the
General
Enquiry Form to contact us.
The form is on a secure page, to ensure that the information you provide
is kept private.
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